Box Office Tips and Tricks: HIFF 2016


Guest Post from Box Office Staff!

Box Offices Open Monday!
  • Tickets go on sale Monday, September 26, at noononline, over the phone, and in person in East Hampton.
  • The box office in Southampton opens at 2 PM.

Check out our handy tips below, designed to help you navigate the ticketing process.

  • If you choose to purchase tickets online, head over to our online Film Guide to read about all the films screening at the Festival, find out when they are screening, and, even better, purchase tickets!
  • Once you have filled your shopping cart with lots of great films, consider your options. Why leave the comfort of your home to pick up your tickets? Just select the (free!) print-at-home option and send them to your personal printer. It’s that easy.  
  • If you want to stay home but still talk to a person, give us a call at (866) 811-4111. We are open daily from 9 AM to 9 PM, beginning (at noon) Monday, September 26.
  • Our representatives are on call to help you purchase tickets and answer any questions you may have.
  • Don’t forget: you can still choose to print your tickets at home even if you place your order over the phone.
In-Person Box Offices
  • You can always visit one of our box office locations to purchase tickets and/or pick them up.
  • In East Hampton, we are conveniently located at 47 Main Street (inside Obligato, next to Book Hampton).
  • In Southampton, we have a box office at the Southampton Arts Center with pre-festival options.
  • Visit our Ticketing Information page for the hours of operation.
Ticket Prices

Film Screenings:

  • Spotlight Films: $28
  • Early Bird Spotlight Films (start time before or at 4:00 pm): $22

Special Presentations:

*Note: Discounted admissions are only available when purchasing in person.

Ticket Fees & Surcharges Outlined

Please see below for a breakdown of the fees and surcharges.

  • Tickets purchased online or by phone are subject to a surcharge of 15% of the order.
  • Tickets purchased by phone are subject to an additional $2 order processing fee.
  • The print-at-home delivery option is available for no additional charge.
  • The will-call delivery option is subject to an additional $6.00 order surcharge.
  • Tickets purchased at any ticket outlet location are subject to a surcharge of 20% of the order. You will walk away with tickets.
  • Pass/packages are subject to a $6.00 fulfillment surcharge.

Check out the Ticketing Information page on our website, where you can find all this information and more. If you have any questions about any of our policies and procedures, please contact or call us at (866) 811-4111. We hope you enjoy the Festival!