Box Office Tips and Tricks: HIFF 2015


Guest Post from Box Office Staff!

We’ve made some changes this year when it comes to purchasing tickets to this year’s Hamptons International Film Festival, but don’t worry: all the changes are designed to benefit your experience at the Festival.

For instance, we’ve brought back the popular and convenient print-at-home ticket option, and we’ve changed our service fees around to make them more fair.

Check out our handy tips below, designed to help you navigate the ticketing process.

Box Offices Open Saturday!
  • Tickets go on sale this Saturday, September 26, at 10 AM—online and in person in East Hampton.
  • Phone sales and box offices in Southampton and NYC open at 12 PM.
  • If you choose to purchase tickets online, head over to our online Film Guide to read about all the films screening at the Festival, find out when they are screening, and, even better, purchase tickets!
  • Once you have filled your shopping cart with lots of great films, consider your options. Why leave the comfort of your home to pick up your tickets? Just select the (free!) print-at-home option and send them to your personal printer. It’s that easy.  
  • If you want to stay home but still talk to a person, give us a call at (212) 279–4200. We are open daily from 12 PM to 8 PM, beginning Saturday, September 26.
  • Our representatives are on call to help you purchase tickets and answer any questions you may have.
  • Don’t forget: you can still choose to print your tickets at home even if you place your order over the phone.
In-Person Box Offices
  • You can always visit one of our box office locations to purchase tickets and/or pick them up.
  • In East Hampton, we are conveniently located at 47 Main Street (inside Obligato, next to Book Hampton).
  • In Southampton, we have a box office at the Southampton Arts Center.
  • And if you are in NYC, head to 416 West 42nd Street, where we have a box office location inside the Playwrights Horizon Theater.
  • Visit our Ticketing Information page for the hours of operation.
Ticket Prices

Some of our ticket prices have changed this year; please check out the prices below…

Film Screenings:

  • General Films (Competition, World Cinema, etc.): $15
  • Seniors (over 65): $13*
  • Children (12 and Under): $8*
  • Spotlight Films: $28
  • Early Bird Spotlight Films (start time before or at 4:00 pm): $22

Special Presentations:

  • Opening Night Films (East Hampton & Southampton): $35
  • Closing Night Film (Monday): $35
  • Centerpiece Films: $35
  • Encore Screenings of Centerpiece Films: $28

Signature Programs:

  • A Conversation With…: $30
  • Sloan Screenplay Reading: $10
  • Opening Night Party (East Hampton or Southampton): $115.00

*Note: Discounted admissions are only available when purchasing in person.

Ticket Fees & Surcharges Outlined

Ticket fees and surcharges have changed for HIFF 2015 as well, in order to make them more fair for you, the customer. No longer are we charging a per ticket fee; rather, we have instituted a fee per order. Please see below for a breakdown of the fees and surcharges.

  • Tickets purchased online or by phone are subject to a surcharge of 15% of the order.
  • The print-at-home delivery option is available for no additional charge.
  • The will-call delivery option is subject to an additional $6.00 order surcharge.
  • Tickets purchased at any ticket outlet location are subject to a surcharge of 25% of the order. You will walk away with tickets.
  • All credit card purchases are subject to a 3.5% order-handling fee.
  • Pass/packages are subject to a $6.00 fulfillment surcharge.

Check out the Ticketing Information page on our website, where you can find all this information and more. If you have any questions about any of our policies and procedures, please contact or call us at (212) 279–4200. We hope you enjoy the Festival!